Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party you designate, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must send us (Meguin GmbH & Co. KG Mineraloelwerke, Rodener Str. 25, 66740 Saarlouis, Telephone: +49 6831 8909-0, fax: +49 6831 8909-59, e-mail: info@meguin.de) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision, to revoke this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
In order to meet the withdrawal deadline, it is sufficient for you to send the notification concerning your exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged fees for this repayment.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to Meguin GmbH & Co. KG Mineraloelwerke, Rodener Str. 25, 66740 Saarlouis. immediately and in any event within fourteen days of the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
We will bear the cost of returning the goods.
You are only liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking the nature, properties and functioning of the goods.